Factory Direct Hair

100% Remy Hair Fashion Wigs for women

FAQ

Remy Hair

Returns

Other questions

Remy Hair

  1. What is REMY HAIR

    Remy Hair is 100% natural human hair. It is harvested from one donor source and then put through a very light cleaning process. The end result is the best quality human hair avaiable, you can wash the hair, style the hair and even perm the hair.

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Hair Color

  1. I see the colors listed, how can I make sure the color is correct

    The colors listed on the chart are taken from the factory avaiable colors. If you are a dark black so list it as # 1 per other compant color rings you can order per the black chart. all wigs are 100% human remy hair and can have color work done, so if you order the wig and need to have color added it can be done.  You can also take a picture of the color you want and email to infofdh@gmail.com and we can match the color for you and even email you a sample picture of the color before you place an order.

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Returns

  1. What if I am not happy with the hair or hair length

    If you received the hair and it is not the right color or hair length and you have not cut or colored the hair you can return the system and we will replace the wig with another color of your choosing or we can send you another length (longer lengths will have additional charge).

    Any wig that have not been cut or worked on can be returned for 100% refund within 30 days.

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Other questions

  1. I do not see the answer to my question?

    If you do not see an answer to a question you have please email us at infofdh@gmail.com one of our highly trained staff will reply within 24 hours.

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Testimonials

  • "I have ordered many wigs from many companies that offer so called high quality wigs and have always paid high prices for poor quality. Factory Direct Hair delivered what it prom..."
    Wanda
    Satisfied customer